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Complaints

We aim to resolve all issues as quickly as possible and to your complete satisfaction, and would always hope to resolve any difficulties informally at the earliest opportunity. If there are any issues with your care, please contact us on 0191 4812013, or by email to info@northern-medical.co.uk and we will do our best to resolve things as soon as possible.

 

Should you wish to make a formal complaint, this can be made in writing via email, or by post. Your complaint will be dealt with in accordance with the Blaydon GP Surgery complaints policy. You may also contact the Practice Manager at Gateshead Healthcare, although we would also notify her of any complaint.

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Providing exceptional private healthcare, including specialised vasectomy care

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Feedback from our happy patients

I recently had an annoying wart/growth on my scalp that was causing some discomfort and meant I was unable to have my normal number 2 razored haircut! I booked an appointment and within 3 days it was gone.
Patient
I had two sebaceous cysts removed from hear the front of my hairline which were becoming unsightly and both were removed without too much fuss. I was concerned of scarring with it been so close to the front of my hairline, but need not have worried as the scarring has been minimal.
Patient
I visited Dr Fabricius two weeks ago for an appointment to discuss having a cyst removed on my neck. Dr Fabricius discussed the procedure and risks with me and answered any questions I had. He was very thorough, clear and helpful. I decided to go ahead and was lucky to have it done.
Patient
From the nurse taking me from the waiting room into the treatment room , everything was so professional and pleasurable. On meeting Dr Mike , he was so informative and had an excellent easy going manner which I warmed to and felt comfortable immediately.
Patient
I recently saw Dr Fabricius in clinic to remove a small skin tag from my neck. The whole process was very quick and painless. Staff were very friendly and professional. It has been 2 weeks and the site has healed up really well and I am so pleased with the result. Highly recommend.
Patient
I had 2 cysts removed, one quite large and Dr Fabricius and team were fantastic. I went for one stop clinic so sent pictures of said cysts and Dr Fabricius returned with a quote quickly and an appointment arranged for the following week. The procedure was done in less than an hour with no pain or complications. Healing well with no issues at all.
Patient
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info@northern-medical.co.uk

Blaydon Primary Care Centre, Shibdon Road, Blaydon, NE21 5NW ​

0191 4812013
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Minor surgeries

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